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SHIPPING AND RETURNS 

HOW FAST IS YOUR SHIPPING?

Most of our orders are shipped 3-5 days from purchase, pending availability and credit verification. Once your order is shipped, we estimate you will receive it within 5-7 business days of its ship date. Please note that international shipments will arrive 2-3 days later than normal. 

We are unable to ship to PO Box and military addresses.

CAN I CHANGE MY SHIPPING METHOD?

You cannot change the shipping method once your package has been shipped out and handed to the respective courier.

HOW DO I RETURN MY ORDER?

Please contact info@maisoneli.com with the subject line: Urgent Return Inquiry. Please include your order description, full name, and address in the body of the email.

Please allow up to 2-3 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete.