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Frequently asked questions
The item I want is sold out. Is it coming back?
 

Please note that the majority of our pieces are limited edition and will not be returning in the future. Each piece is handcrafted in our studio so should you have fallen particularly hard in love with one of them, send us an email at info@maisoneli.com and we will see if any miracles can be performed. 

 
What does it mean if an item is available for Preorder?
 
 
What if I need to change or cancel my order?
 
 
Can I exchange for a different size?
 
 
How can I return my order?
 
 
Do you have any offline store locations?
 
 
What is your one tree planted initiative?
 
 
ABOUT OUR LEATHER
Can leather be tanned using vegetables and fruits?
 

Yes. Tanning/dyeing is done without the use of chemicals and heavy metals. Fruits, tree barks and vegetables are used to color our leather.

 
Is our leather considered a by-product?
 
 
Do we practice circular economy?
 
 
Do we trace source our suppliers?
 
 
Do we operate a sustainable business?
 
 
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