SHIPPING AND RETURNS
HOW FAST IS YOUR SHIPPING?
Most of our orders are shipped 3-5 days from purchase, excluding MADE TO ORDER items. Once your order has been shipped, we estimate you will receive it within 5-8 business days from its ship date. Please note that international shipments may take longer for arrival.
We are unable to ship to PO Box and military addresses.
CAN I CHANGE MY SHIPPING METHOD?
You cannot change the shipping method once your package has been shipped out and handed to the respective courier.
HOW DO I RETURN MY ORDER?
Please contact info@maisoneli.com with the subject line: Urgent Return Inquiry. Please include your order description, full name, and address in the body of the email.
Please allow up to 2-3 business days for your refund or exchange to be processed. You will receive a confirmation by e-mail when your return or exchange is complete.